Hey There

How this works...

Maybe you have never been to counseling before! Hopefully, this page helps to give you an idea of what to expect. 

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1. Reach out to 509-903-6551 (call or text) or email us at info@riversidetherapycenter.com or the contact form below.

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2. Someone from our staff (typically our office manager) will be in contact with you. The office manager then works with you to determine which counselor would be the best fit. This depends on your needs, what your goals are, your schedule and the counselors schedules, and insurance/billing needs. Don't be afraid to ask questions! 

3. Sometimes, depending on your insurance and billing needs, this may determine which counselor can work with you (insurance is sometimes complicated). The office manager can look at your insurance plan, and help you determine the best fit.

4. After you choose a counselor, we will email you a client portal which will have all of your documents that need to be signed before your first appointment. Don't worry... it shouldn't take more than 5-10 minutes!

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5. For your first appointment, you will meet with your counselor. They might ask you questions about why you want to start counseling, what are your goals, and maybe some background information as well. 

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6. You and your counselor will work together to create a schedule. Typically, weekly appointments are the norm. That decision will be up to you and your counselor!